How we handle your information

THE SHORT VERSION

Make Room never asks for a bank login, a bank account number or a card number. You type your own numbers. We use what you type to run your plan, and we do not sell it or use it for advertising.

WHAT WE COLLECT

1. Your sign in. Your email address and name, from email sign in, Apple or Google.
2. About you. Your first name and the year you were born. We keep only the year, to confirm you are 18 or older.
3. Your plan. What you type: where your money sits and how much, your pay, bills, everyday costs, budget amounts, debts, interest rates, notes about calls and letters, and the choices you make in setup.
4. Reminders. Whether you turned reminders on, the day you chose, your time zone, and a record of which reminder emails were sent.
5. Messages to our team. What you write in Contact our team and the email you give for our reply.
6. Membership. When billing begins, payments are handled by Stripe. We receive whether you are a member and your plan, not your full card number.
7. Basic technical records. Our hosting provider keeps the kinds of records any website keeps, such as when the app was opened and errors it ran into.

We do not collect your location, your contacts, your photos or your Social Security number.

HOW WE USE IT

1. To show your plan, your calendar, your budget and your payoff plans.
2. To send the reminder emails you turned on. They never include money amounts.
3. To send the membership emails the law requires: your yearly reminder, any price change and your payment receipts.
4. To tell you about Make Room and other help from Rachael J Katz's team. Every one of those emails has a way to unsubscribe, and unsubscribing never affects your membership emails.
5. To answer messages you send us.
6. To keep the app working and secure.

Our team looks at your plan only when you ask us for help or when we need to fix a problem with the app.

WHO ELSE HANDLES IT

We use a small number of service providers to run Make Room:

1. Our hosting provider runs the app, stores your plan and sends some of our emails.
2. Stripe handles payments and your card.
3. HighLevel is the customer system Rachael J Katz's team uses. It receives your name, your email, your plan, any code or invite you joined with, and membership events such as joining, a payment, a refund or a cancellation, so the team can send your membership emails. It never receives the amounts in your plan.
4. Google serves the fonts the app uses.

They may use your information only to provide their service to us. If you joined with a friend's invite, we tell them only that their free month was earned, not anything about your plan. We may share information if the law requires it.

HOW LONG WE KEEP IT

We keep a record of your agreement to the membership terms, with the date and the exact words, for at least three years, or one year after your membership ends if that is later, as California law requires. We keep your plan while you have an account. When you close your account, we delete your plan, your messages and your reminder history. Copies in our hosting provider's backups are removed on their normal schedule.

YOUR CHOICES

1. Change or remove anything in your plan at any time.
2. Turn reminder emails on or off under More, then Reminders.
3. Delete your plan, or close your account entirely, under More, then Account and privacy.
4. Ask us what information we hold about you, or ask us to correct or delete it, through Contact our team.

California residents have rights under California law to know, correct and delete the personal information a business holds about them, and to not be treated differently for using those rights. We honor those requests for everyone.

ADULTS ONLY

Make Room is for people 18 and older. We do not knowingly collect information from anyone younger.

KEEPING IT SAFE

Your plan is tied to your sign in, and other members cannot see it. No system is perfectly secure, so please use a strong password and do not type account numbers or passwords into notes.

CHANGES AND CONTACT

If we change this policy, we will update the date above and tell members in the app when the change matters. Questions go to our team through Contact our team in the app, by email to info@key2debtfree.com, or by mail to Key 2 Debt Free, LLC, 7754 Okeechobee Blvd #336, West Palm Beach, FL 33411.